Shipping policy

Shipping Policy

Last Updated: June 20, 2026

Thank you for shopping with Cartpure. We are committed to delivering your orders as quickly and efficiently as possible. Please review our Shipping Policy to understand how orders are processed, shipped, and delivered.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after payment confirmation.

Orders are typically processed during business days only and do not include weekends or public holidays.

Please note:

  • Orders placed after business hours may be processed on the next business day.

  • Processing times may be extended during peak seasons, sales events, or unforeseen circumstances.

Once your order has been processed and shipped, you will receive a confirmation email or message containing tracking information.

2. Shipping Methods

We work with trusted courier and logistics partners to deliver orders safely and efficiently.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (where available)

  • Cash on Delivery (if offered)

Shipping options available for your order will be displayed during checkout.

3. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Delivery location

  • Order value

  • Product size and weight

  • Selected shipping method

Shipping fees may include:

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [EXPRESS SHIPPING COST]

  • Free Shipping: Available on orders above [FREE SHIPPING THRESHOLD]

Applicable shipping charges will be clearly displayed before payment.

4. Delivery Timeframes

Estimated delivery times vary depending on your location and the shipping method selected.

Typical delivery estimates:

  • Metro Cities: [X-X BUSINESS DAYS]

  • Non-Metro Cities: [X-X BUSINESS DAYS]

  • Remote Areas: [X-X BUSINESS DAYS]

These delivery timelines are estimates only and are not guaranteed.

Actual delivery times may vary due to factors beyond our control.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email or message

  • A tracking number

  • A tracking link (where available)

Customers can use the provided tracking details to monitor shipment progress.

If you do not receive tracking information within [X] business days of placing your order, please contact our support team.

6. Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Natural disasters

  • Government restrictions

  • High order volumes

  • Incorrect shipping information provided by customers

In the event of a significant delay, we will make reasonable efforts to keep you informed.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address, phone number, or other shipping information is provided:

  • Delivery delays may occur.

  • Additional shipping charges may apply.

  • Orders may be returned to us by the courier.

[STORE NAME] is not responsible for delays or losses resulting from incorrect information provided by customers.

8. Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery attempts are unsuccessful:

  • The package may be returned to our facility.

  • Additional shipping charges may be required for reshipment.

  • Refund eligibility will be subject to our Return and Refund Policy.

9. Damaged or Missing Packages

If your package arrives damaged or appears to be missing:

  1. Contact us within [X DAYS] of delivery.

  2. Provide your order number.

  3. Include photos of the package and product, if applicable.

We will investigate the issue and work toward an appropriate resolution.

10. International Shipping

[STORE NAME] currently:

Option A (Domestic Only):

  • Ships only within India.

OR

Option B (International Shipping Available):

  • Ships to selected international destinations.

For international orders:

  • Delivery times may vary by country.

  • Customs duties, import taxes, and local fees may apply.

  • Customers are responsible for any customs charges imposed by their local authorities.

  • We are not responsible for delays caused by customs processing.

Please contact us before placing an international order if you have any questions regarding shipping availability.

11. Contact Us

If you have any questions about shipping or delivery, please contact us:

[STORE NAME]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Address: [BUSINESS ADDRESS]

Our team will be happy to assist you.